After you buy a voucher, you'll get an email with a link to download (and print) your voucher. Unfortunately, some mail servers automatically transfer our emails to your 'junk' mail box.
(If you haven't been getting our emails, it's also a good idea to make sure that you added us as a 'safe sender' to make sure our emails aren’t going to your junk box!)
But, you can also actually log into your account and print the vouchers off whenever you like! Here's how:
- Sign into the site,
- Hover over “My Account” at the top-middle of the screen.
- Choose “My Deals” from the drop-down menu.
- Choose “All” towards the top-right corner of the screen.
- Click “View/Print” next to the voucher you need to view/print.
Instructions on how to redeem the voucher will be contained on the voucher itself.
Things to keep in mind:
Lots of our members have more than one email address – if you log into your account and you can’t find your voucher, you may have used a different email address to purchase – for example your work email or your personal email address. Try all the email addresses you have and if you still can’t find it, let us know.
If you used PayPal to purchase, what happens is that a new account will be created using your PayPal email address. If your login email for PayPal and LivingSocial are the same then there won't be any problems, but if you use a different address for PayPal, a new LivingSocial account with that PayPal email will be created. Your voucher will be placed in that account.
If you purchased a voucher and it isn't showing up, the next step is to check your credit card statement (on-line if you have access!). If there is a charge there, please send an email right away to LivingSocial so the team can investigate it for you. Please include as much detail as possible to help us assist you as quick as we can.
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